Public Safety Answering Point

The Hendricks County Communications Center (HCCC) is the primary 911 public safety answering point (PSAP) for all of Hendricks County. The HCCC is currently under the direction of Director Doug Burris, who has been with the Center since March 2008.

Mission Statement

The mission of the Hendricks County Communications Center is to provide county-wide public safety communications designed to protect life and property, by means of the highest professional standards, while affording dignity and respect to every individual. To serve the general public and emergency service providers through intelligence and analysis, as well as preparedness to respond to critical incidents.

The mission is to be attained by public interaction, high visibility, continual self-assessment and dedicated, concerned service to the public.

Emergency Management

All dispatchers are trained to handle police, fire and medical emergencies. The center is manned by a minimum of five Dispatchers at all times - 24 hours a day, 7 days a week, 365 days per year. The HCCC receives information, evaluates, and dispatches emergency Police, Fire and service units in response to requests for assistance by the public.

Emergency Dispatch Certification

All Dispatchers are certified in Emergency Medical Dispatch and Emergency Fire Dispatch. This means that they have the specialized training to triage medical and fire emergency calls based on a series of questions. They can also deliver detailed instructions for CPR, childbirth and minor first aid.

If you have a question, please email us. Any comments and concerns can be emailed to our review submission.

Every second, every day, we are here for you.