Philosophy, Values & Expectations

We have shown the ability to handle large scale emergencies on a regular basis; we have been awarded national certifications for our ability to perform within recognized standards.

Each of our customers will form an opinion of the entire Center based on an individual's performance. Customer service is measured by the attitude and professionalism of the Communications Officer, along with the accuracy and speed of the response. Through leadership providing proper discipline, the entire team concept will develop and provide for a workplace environment that enhances productivity while allowing employees to have fun and take pride in their work. This is how a job is changed into a profession, and professionals in Telecommunications are considered the elite of the industry.

As we live and breathe these values, we will take ourselves to the next level and be an example for our peers to model.